An online platform offering intuitive energy readings, moon- and astrology-based guidance, spiritual tools, and curated metaphysical products to support personal growth and energetic wellbeing.
Energy Readings by MoonButterfly Questions & Answers
What kinds of readings do you offer and how are they delivered?
The site typically offers intuitive energy readings such as tarot, oracle, lunar/astrology-focused insights, and distance energy clearings. Readings are usually delivered live via video or phone, or as a recorded audio/video file and a written summary via email within a specified timeframe.
How do I book a session and what payment methods are accepted?
You can book by selecting an available service and choosing a time on the scheduler during checkout. Most spiritual shops accept major credit/debit cards and PayPal; some also accept Apple Pay, Google Pay, or other local payment methods. Confirmation and session details are sent by email.
What is your refund or rescheduling policy for readings and products?
Policies vary by service: many intuitive readers offer refunds or partial credits if a session is canceled with sufficient notice (e.g., 24–48 hours). Digital readings and custom services may be non-refundable once delivered. Physical products follow standard return rules if unopened and returned within the stated window.
Are my session details and personal information kept private?
Yes. Ethical practitioners maintain confidentiality, storing client information securely and only using personal details to deliver the reading or follow-up materials. Check the site privacy policy for specifics on data usage and retention.
Do you ship physical products internationally and how long does delivery take?
Many metaphysical shops ship domestically and internationally. Shipping times depend on origin, destination, and chosen service—typically 3–10 business days domestically and longer for international orders. Customs or local delays can extend delivery time.
