An independent online boutique specializing in stylish earrings, body jewelry and small-batch accessories with a playful, modern aesthetic.
Studd Muffyn Questions & Answers
What types of products does StuddMuffyn sell?
StuddMuffyn offers a variety of jewelry and accessories, primarily earrings and body jewelry such as studs, hoops, cartilage jewelry, and septum pieces, plus occasional small lifestyle accessories and gift-ready items.
Are your materials hypoallergenic?
Many items are made from hypoallergenic materials like surgical stainless steel, sterling silver, or gold-plated, nickel-free bases. Each product page lists materials and care recommendations; if you have severe sensitivities, contact support before purchasing.
What is your shipping policy and how long will my order take?
Shipping times vary by destination and chosen shipping method. Domestic standard orders typically arrive within 3–7 business days; international shipping can take longer. Expedited options and tracking are available at checkout. Exact estimates and any current delays are shown on the shipping page.
What is your returns and exchanges policy?
StuddMuffyn generally accepts returns and exchanges within a specified period (usually 14–30 days) for unworn, undamaged items with original packaging. Sale or final items may have different terms. Customers must follow the return instructions on the website and may be responsible for return shipping unless the return is due to an error or defect.
How can I contact customer support or request a custom order?
You can contact support through the site’s contact form, email, or listed customer service channels. For custom or bulk orders, provide details about design, quantity, and timeline; the team will respond with feasibility, pricing, and production lead times.
