Vivalui is an online fashion platform offering a curated selection of stylish clothing, accessories, and lifestyle products for modern individuals, empowering them to express their unique style.
Vivalui Questions & Answers
What are Vivalui’s shipping options and costs?
Vivalui offers various shipping options, including standard and express delivery. Shipping costs are calculated at checkout based on your location and the chosen shipping method. We also offer free standard shipping on orders exceeding a certain amount, details of which can be found on our shipping policy page.
What is Vivalui’s return and exchange policy?
We want you to be completely satisfied with your purchase. Vivalui offers a hassle-free return and exchange policy within 30 days of receipt, provided the items are unworn, unwashed, and in their original condition with all tags attached. Please refer to our Returns page for detailed instructions and eligibility requirements.
How do I find the right size for clothing and accessories?
To help you find the perfect fit, each product page on Vivalui includes a comprehensive size guide with measurements and fitting tips. We recommend comparing your own measurements to the guide for the best accuracy. If you need further assistance, our customer service team is happy to help.
What payment methods does Vivalui accept?
Vivalui accepts a wide range of secure payment methods, including major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other local payment options. All transactions are processed securely to protect your financial information.
How can I track my Vivalui order?
Once your order has been shipped, Vivalui will send you a shipping confirmation email containing a tracking number and a link to the carrier's website. You can use this tracking number to monitor the status and estimated delivery date of your package in real-time.
